"Knowing and practicing and being are three different things... organically as humans we anchor to the human element."
Welcome to Part 1 of our new four-part dive into S2E11 of the CI3 Fireside Chat: From Knowledge to Leadership: Transforming Skills into Strategic Advantage with Deanna E. Davies and James Lauber.
As professionals, we spend years mastering and honing our technical craft. We earn the degrees, we master the software, and we deliver. Yet, the corporate world is full of brilliant technical specialists who are consistently passed over for leadership roles in favor of individuals who seemingly just "know how to talk."
Are organizations fundamentally flawed in how they recognize talent, or has professional success always been a social game?
Today, we are exploring the “truth” about why good work rarely speaks for itself, the true definition of "competence," and why you must tear off your task-oriented blinders if you ever want to be seen.
Opening Moment: The 72% Reality Check
Two weeks before the live session, I asked my network a deliberately provocative question: What really determines who gets ahead professionally?
The results were a battle-tested reality check.
Only 25% of respondents chose "competence" (what you know).
A staggering 72% split their votes between "connections" (who you know) and "visibility" (who knows you).
When nearly three-quarters of professionals admit that technical skill takes a backseat to visibility, it exposes a critical career reality: if you cannot package, present, and communicate your expertise, your technical brilliance is practically invisible.
1. The Foundation of Communication
When confronted with the poll results, James Lauber proudly placed himself in the 25% minority, arguing that "competence" is actually the most important factor, but he redefined the word.
We traditionally view competence as coding, analyzing, or executing a specific job skill. James argued that there is a second, far more critical category: communication competence. Gaining visibility and building strategic connections are not magical accidents; they are the direct result of possessing a highly refined communication skill set. If you cannot control your emotional responses, articulate complex ideas simply, or handle a hostile interaction with grace, your technical competence is entirely trapped inside your own head.
"The key foundation to achieving all of the other three categories is a solid communication skill set so that you can become visible... all of these things are achieved through competent communication, which is a skill." - James Lauber
Insights 🔎:
- "Visibility" is not an alternative to competence; it is the ultimate expression of communication competence.
- Your technical skills only dictate the quality of your output; your communication skills dictate the reach and impact of that output.
- Executive leadership rarely evaluates your raw technical data; they evaluate how calmly and clearly you present that data under pressure.
Actions 🛠️:
- Identify one highly technical report you deliver weekly, and rewrite the executive summary to focus entirely on the business impact rather than the technical process.
- Record yourself delivering a 2-minute project update and evaluate your pacing, tone, and clarity.
Quick Win ✅:
- Stop assuming your work speaks for itself. In your next 1-on-1, explicitly connect a recent technical win directly to a high-level strategic goal your manager cares about.
2. The Myth of the Isolated Expert
There is a dangerous trap that high-performing specialists fall into. We get so mired in the "doing" of the project, staring at spreadsheets, meeting deadlines, closing tickets, that we put on task-oriented blinders.
Deanna E. Davies highlighted the massive career cost of these blinders. You can be the hardest-working person on a project, but if you completely ignore the social weight of the environment, you will remain unseen. Deanna emphasized that humans organically anchor to the human element. If you want to be visible, you must build intentional, authentic relationships with the people surrounding the work you do.
"Sometimes we get so mired into the doing, into the tasks that we have these blinders on... am I aware of what is happening around me? Am I communicating with others and sharing my self-awareness? Am I acknowledging others... or am I fully focused on just me and my project?" - Deanna Davies
Insights 🔎:
- Extreme focus on task completion often leads to total isolation from the organizational relationships that actually drive promotions.
- Hard work does not automatically generate visibility; intentional, authentic relationship-building generates visibility.
- If you are constantly ignored despite your high output, your problem is not a lack of effort, it is a lack of social and emotional intelligence (EQ) application.
Actions 🛠️:
- Audit your weekly calendar: if 100% of your time is dedicated to "tasks" and 0% is dedicated to "relationship maintenance," block out 30 minutes specifically for networking.
- Identify one peer in a different department whose work intersects with yours, and schedule a 15-minute coffee chat strictly to understand their current priorities.
Quick Win ✅:
- Today, publicly acknowledge and thank a colleague who helped you on a recent task, shifting your focus from isolated achievement to shared success.
3. The Strategy of Intentional Connection
If visibility is the goal, the instinct is often to become the loudest person in the room, shaking every hand, attending every networking event, and collecting LinkedIn connections like trading cards.
Deanna cautioned against this shotgun approach, separating the extroverted "noise" from actual strategic relationship building. True career capital is built through intentional connections, knowing exactly what is in your pipeline, identifying whose expertise you will eventually need, and establishing an authentic rapport long before you ever need a favor.
" True career capital is built through intentional connections" - Deanna Davies
Insights 🔎:
- High visibility without deep, authentic relationships simply makes you a noisy distraction.
- Strategic networking is not about volume; it is about deliberately mapping your relationships to the future needs of your career pipeline.
- The responsibility to be noticed does not lie with your manager; it is your personal responsibility to cultivate the social connections that elevate your work.
Actions 🛠️:
- Map your "Stakeholder Grid" for your current project: identify the top three people whose buy-in you need, and evaluate the current strength of those relationships.
- Stop collecting passive contacts. Reach out to one existing connection today with a piece of value (an article, an insight, an introduction) with zero expectation of return.
Quick Win ✅:
- Before sending your next project update email, take 60 seconds to personalize the opening line based on a previous conversation you had with the recipient.
Closing Note
Your technical knowledge got you hired. Your communication competence and your intentional relationships will get you promoted. Stop waiting for the organization to magically discover your brilliance while you hide behind your tasks. Take off the blinders, own your visibility, and start translating what you know into strategic influence.
👇 Is your technical brilliance trapped behind poor communication? Run your current professional strategy through the Competence Trap Wheel to expose your executive blind spots: https://competencetrapwheel.ci3pro.ca/
Next up in Part 2: We will dive into the "Competence-Leadership Paradox" -why promoting your best technical performer to management is often a catastrophic mistake, and how lean organizations are leaving their leaders to survive on their own.

